Each channel operates in its own silo.
When a user switches channels, they lose the thread of the conversation. Information has to be re-entered, and processes start over from the beginning. What’s missing is a layer that connects everything.
E-MAIL PIPELINE
AI-powered email automation for businesses - seamlessly integrated, fully orchestrated.
The Agent IQ-based email pipeline goes far beyond automatic email routing. Incoming emails trigger agent processes, replies are generated automatically, calendars are coordinated - and all channels share the same context.
Why email automation still doesn't work in most companies
Shared inboxes and manual triage slow down response times and bury critical inquiries.
Emails trigger processes, but no one manages them.
Attachments are forwarded manually, responsibilities are unclear, and deadlines are missed. Without automated orchestration, every incoming email becomes a manual task.
Integrations that never get finished.
CRM, ticketing, calendars, document storage - each system needs its own interface. The result: fragmented processes, high maintenance costs, and a lack of scalability.
Automated pipeline, human oversight
E-Mail-Pipeline connects email with all other channels and systems in a seamless process.
Incoming emails become resolved cases.
Every incoming email automatically triggers the correct process - classified, processed, and responded to without manual intervention.
All channels. The same context.
Email, chat, voice, and phone share the same agents and the same knowledge base. Switching channels doesn’t mean starting over - the process continues seamlessly.
Deeply integrated. Ready to go right away.
Over 10,000 pre-built connectors link the E-Mail-Pipeline to the systems already in use at your company - no custom code required, no lengthy rollout.
How our email pipeline automates your email workflows
Incoming emails as triggers for end-to-end workflows
Incoming emails, including threads and attachments, automatically trigger agent workflows. Replies are created and sent directly from within the same workflow. No manual forwarding, no lost information.
Calendars and meetings in one workflow
Calendar entries and bookings are orchestrated with guardrails, idempotence checks, and scheduling synchronizations—ensuring that emails, meetings, and tasks remain within a seamless workflow.
Centralized OAuth management for all email providers
Microsoft 365, Google Workspace, SMTP/IMAP, and other providers are managed through a centralized connection layer - including token refresh, revocation, and audit logs all in one place.
Documents and attachments directly added to the knowledge base
Attachments from email, chat, or enterprise clouds such as OneDrive, SharePoint, and Google Drive go through a controlled intake process and can be added directly to knowledge bases.
Email automation you and your team can trust
Over 10,000 integrations - no development required.
Salesforce, ServiceNow, Microsoft Teams, Jira, SharePoint, and many more can be connected with a single click. No custom development, no lengthy rollout - the E-Mail-Pipeline integrates seamlessly with the systems you’re already using.
No loss of information when switching channels
All channels use the same agents and the same context. When a user switches from email to chat or voice, the process continues seamlessly - no restart, no data loss.
Built-in governance and audit trail
Every email action, every calendar change, and every document intake is fully logged - audit-proof, traceable, and exportable at any time.
Securely automate incoming mail
In a live demo, we'll show you how incoming emails automatically trigger processes - from classification to completion.