Volume grows, but capacity doesn't
Rising case volumes in finance, procurement, HR, and IT services are already reality. Existing tools - chatbots, RPA, or embedded ERP AI - solve partial problems but do not reliably close transactions end to end.
AGENT IQ
Operational gains with agentic AI - sovereign by design.
The control layer connecting people, knowledge, and systems - auditable, governed, and sovereign by design.
Three trends hitting organisations at once
More transactions, fewer staff, rising cost pressure - and AI tools that solve partial problems but do not complete processes. This combination is hitting businesses simultaneously.
Capacity should scale; costs and headcount should not
Every transaction should be faster and cheaper. But classic automation hits limits quickly - leaving a patchwork of AI silos that creates more maintenance than it saves.
Experienced staff is scarce - and getting scarcer
Experienced personnel in SAP IT/operations, finance, procurement, and more are scarce, expensive, and hard to replace. Knowledge retires. What remains must be freed from routine workload.
More efficiency in business processes with agentic AI orchestration
End AI silos. Welcome to the orchestration layer.
20,000+ users per month - proven since 2023
Agent IQ is not a pilot solution - it is production-proven and has been reliably in productive use since 2023.
~80% of standard enquiries resolved autonomously by 2029
Agentic AI will resolve around 80% of common service enquiries without human intervention by 2029. Gartner estimates this will reduce operational service costs by about 30%.
Automated channels roughly 7× cheaper per contact
Gartner puts the cost per customer contact at USD 1.84 in self-service versus USD 13.50 in assisted channels - a factor of roughly 7. Automated processing lowers the unit cost per enquiry predictably and significantly.
USD 3.70 return per dollar invested in AI
Organisations achieve an average USD 3.70 return per dollar invested in AI. AI projects go live in under 8 months on average and pay back within roughly 13 months.
The orchestration layer that runs agentic processes reliably, verifiably, and in a controlled way
Reproducible agent pipelines with defined approval logic
Our agent-based pipeline chains individual steps into an end-to-end process - with defined approvals, clear responsibilities, and a persistent runtime state that stays stable even for long or interrupted transactions.
Central governance for all channels
Roles, permissions, and policies are configured once centrally - and apply to all agents, all processes, all channels. No retroactive hardening, no distributed rules: every action is logged comprehensively and traceable at any time.
One knowledge base for all agents
The integrated knowledge base connects agents with your documents, policies, and internal systems. Instead of generic AI answers, users receive precise information - with source citations, secured by access rights adopted 1:1 from your existing systems.
10,000+ integrations — without development effort
The MCP catalogue connects Agent IQ with the systems already in use in your organization: from SAP to ticketing systems to your own APIs. New connections are created without code - and every integration fits seamlessly into existing governance.
What sets Agent IQ apart from other solutions
10,000+ MCP connectors
Out of the box, including SAP, Microsoft 365, and other enterprise systems.
Model-agnostic
Switch models without switching platforms - no dependency on a single provider.
Sovereignty by design
EU cloud, on-prem, or air-gap; the same governance, regardless of deployment model.
NIS2 & audit-ready
Compliance built in, not bolted on - demonstrable for audit and regulators at any time.
No vendor lock-in
Open-source foundation, modular, scales with your agent landscape.
Fast time-to-value
From concept to production in weeks, not months.
Agent IQ in practice — 3 use cases you can launch today
From the first enquiry to the completed action — Agent IQ orchestrates the entire process, whether in customer service, internal helpdesk, or accounts payable.
Omnichannel customer service
Resolve enquiries before a human needs to step in.
How it works with Agent IQ:
- Automatic triage and direct backend actions without detours
- Approval gate for edge cases — humans decide where it matters
- Answers from your own knowledge base, with source citations
IT & employee service desk
Fewer tickets, faster answers, fewer escalations.
How it works with Agent IQ:
- Answers directly from approved knowledge sources — with citations
- Actions such as password resets executed automatically
- Privileged steps only with role-based approval
Accounts payable (AP)
Process invoices without touching each one individually.
How it works with Agent IQ:
- From incoming invoice to ERP posting — without manual steps
- Edge cases go to a human; the rest runs automatically
- Separation of duties enforced systemically — audit-ready
AI automation you can trust
Validation before deployment
Agent behavior is tested and approved before deployment - not first discovered in production.
Context across the entire transaction
Agents remember relevant information across long and interrupted processes.
Clear boundaries, automatically enforced
Agents act only within defined scope - without manual oversight.
Experience Agent IQ in action
See live how our agentic orchestration platform transforms your processes - governed, auditable, and production-ready from day one.